FAQ
How long does it take to get our photos delivered?
Our turnaround time for editing wedding and marriage event photos is 20 to 25 working days. In the meantime, clients will receive a few sneak peek retouched photos within 4 working days after the event.
For portrait and other photography sessions, the typical turnaround time is 5 to 10 working days. Clients also have the option for 24-hour delivery timeline at an additional fee.
Do you provide the original unedited RAW image files?
The images in your gallery will be edited to enhance lighting, contrast, sharpness, and color, which is a standard practice for digital photographers. As a result, I do not provide unedited RAW images. If a client insists on receiving the RAW footage, it will incur an additional fee.
What if we're getting married abroad?
Our team is available for any destination wedding. the client will cater expenses involved in such travels including accommodation and meals. Our team is available for any destination wedding. The client will cover all travel expenses involved, also including accommodation and meals.
Should I opt-in for a second shooter?
Having a second shooter can be very beneficial for various reasons. They can capture “getting ready moments” of both you and your partner in separate locations. A second shooter also provides different angles and ensures excellent coverage during the ceremony and other important moments. For instance, while you're walking down the aisle, one photographer can focus on your smile and attire, while the other captures your partner's reaction. Additionally, for weddings with over 150 guests, a second photographer is recommended to ensure all guests and families are covered while the primary shooter works with the couple.
Do you watermark your photos?
No! We do not put watermarks on final deliverables.
What makes your photos look so different?
Every photo is unique, and We always give my best editing and retouching techniques for all the photos shot. Factors such as your hair styling, makeup, and the chosen location play a crucial role in enhancing the final results. It's important to pay attention to these elements for the best outcomes.
Do you have a question?
For other questions, please send a message via email, and we shall respond as early as possible.